Privacy Policy

Effective Date: September 1,2024

At VIBE, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our products, services, and website.

1. Information We Collect
   We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing information, and payment details.
• Account Information: Usernames, passwords, and any other account-related data.
• Usage Data: Information about how you interact with our website, app, or services, including IP addresses, browser types, device information, pages visited, and click data.
• Purchase History: Details about your past purchases, preferences, and shopping behavior.
• Health Data (if applicable): If you share health-related information with us regarding the use of our supplement products, this will be treated with strict confidentiality.

2. How We Use Your Information
   We use your personal information for the following purposes:

• To Provide Our Services: Processing orders, delivering products, managing accounts, and providing customer support.
• Marketing Communications: Sending you promotional materials, offers, and updates (only if you opt-in).
• Improvement of Services: Enhancing your experience by analyzing user interactions and feedback.
• Compliance with Legal Obligations: Fulfilling regulatory requirements, preventing fraud, and ensuring compliance with the law.

3. Data Sharing and Disclosure
   We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors that assist with payment processing, order fulfillment, customer service, and marketing.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred.
• Legal Compliance: We may disclose your information if required by law, court order, or government regulations.

4. Cookies and Tracking Technologies
   We use cookies, web beacons, and other tracking technologies to:

• Improve the functionality of our website and services.
• Personalize content and advertising based on your preferences.
• Analyze website traffic and usage patterns.
  
  You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.

5. Data Security
   We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption of sensitive data, secure storage of information, and regular security assessments.

6. Your Rights
   You have the right to:

• Access and update your personal information.
• Request the deletion of your data.
• Opt-out of marketing communications at any time.
• Restrict or object to certain data processing activities.
  
  To exercise your rights, please contact us at team@vibelabofficial.com.

7. Data Retention
   We retain your personal information for as long as necessary to provide you with services and to comply with legal obligations. If you request the deletion of your data, we will take reasonable steps to remove it from our systems, except where retention is required by law.

8. Children’s Privacy
   Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.

9. Third-Party Links
   Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before interacting with their websites.

10. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the revised policy on our website and updating the “Effective Date.”

11. Contact Us
    If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
    Email: team@vibelabofficial.com. 
    Phone: +66637954639
    Address:
    The Vitamin Lab Co.,Ltd.
    125/12 Soi Ruamrudee, Ploenchit Road, Lumpini, Pathumwan, Bangkok 10330, Thailand

By using our services, you consent to the terms outlined in this Privacy Policy.